Shipping policy
SHIPPING POLICY
We currently focus on serving our customers within the United States, Canada, and the United Kingdom. We provide shipping across the 48 contiguous states, Washington D.C., and Alaska, as well as to Canada and the United Kingdom.We are committed to providing you with the best shipping options no matter where you live and delivering your order as soon as possible.
1. Order Processing
- Order Cut-off Time: 5:00 PM (GMT+08:00).
- Handling Time: Orders will be processed within 1 working days. We will send you a confirmation email once you place your order.
2. Shipping Rates & Methods
We offer Free Standard Shipping across the 48 contiguous United States, Washington D.C., and Alaska, as well as to Canada and the United Kingdom
- Excluded Regions: We currently do not ship to Hawaii, Puerto Rico, or any other U.S. offshore territories (including Guam, U.S. Virgin Islands, etc.).
- Carriers: We primarily partner with YunExpress, YanWen, 4PX, and USPS to provide stable and trackable delivery services.
3. Estimated Delivery Time (Transit Time)
Once your order has been processed and shipped, the estimated delivery time is 5 to 8 business days.
Please note: These are estimated delivery times. Actual delivery may be affected by customs clearance, local postal efficiency, or extreme weather conditions.
4. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can monitor your shipment directly through our website or the carrier's official tracking page.
5. Important Notes
- Address Accuracy: Please double-check your shipping address during checkout. We are not responsible for deliveries to incorrect addresses provided by the customer.
- Customs & Duties: Customers are responsible for any customs fees, duties, or taxes applied by their country.